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Highlands Residential Mortgage Overview: On a Mission to Change into the World’s Most Revered Mortgage Model


Right now we’ll try “Highlands Residential Mortgage,” a Texas-based mortgage lender that’s on a mission.

Their task? To be the world’s most revered mortgage model, an bold objective that may definitely take quite a lot of legwork.

Nevertheless it speaks to their concentrate on customer support versus development in any respect prices. And seeing {that a} dwelling buy is likely one of the life’s larger milestones, it’s vital to get it proper.

Whereas they’re grown right into a multi-billion-dollar lender over the previous decade, they’ve carried out so methodically to make sure they proceed to offer excellent help alongside the way in which.

This implies you have to be in good fingers, whether or not you’re a seasoned actual property professional or first-time dwelling purchaser. Learn on to be taught extra.

Highlands Residential Mortgage Quick Information

  • Retail direct-to-consumer mortgage lender
  • Gives dwelling buy loans, refinances, and residential renovation loans
  • Based in 2010, headquartered in Allen, TX
  • Presently licensed to do enterprise in 33 states and D.C.
  • 50 brick-and-mortar department areas nationwide
  • Funded over $5 billion in dwelling loans final 12 months
  • A few third of general quantity comes from dwelling state of Texas

Highlands Residential Mortgage was based in 2010 by trade veterans Invoice Starkey, Sr., Ken Hickman, and Brian Starkey.

They are saying the corporate was constructed by mortgage originators for mortgage originators. In different phrases, they knew the ache factors after working for different lenders, and took steps to repair them.

This could lead to a smoother course of for purchasers, who are sometimes befuddled by the house mortgage expertise.

Regardless of being little greater than a decade previous, the corporate funds billions in dwelling loans yearly.

In 2020, the corporate originated about $5 billion in dwelling loans, with roughly a 3rd of that originated of their dwelling state of Texas.

They’re additionally very energetic within the states of Arkansas, Florida, North Carolina, Tennessee, Washington.

The corporate does a close to 50/50 cut up of dwelling buy loans and mortgage refinances, so that they’re appropriate for each potential dwelling consumers and current owners.

For the time being, they’re licensed in 33 states and Washington D.C.

These different states embrace Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

My assumption is that they’ll develop to further states over time as soon as they’re comfy doing so.

Learn how to Apply with Highlands Residential Mortgage

Highlands Residential Mortgage is massive on know-how, but in addition understands the ability of human contact.

This implies you get one of the best of each worlds, and may choose and select how a lot you need of both.

Those that are tech savvy will love their free smartphone app that permits you to deal with as much as 97% of the mortgage course of from the palm of your hand.

And even in the event you’re not the savviest on the market, their on-line mortgage portal makes it simple to finish most duties electronically.

Whether or not it’s good to securely add paperwork, eSign disclosures or closing paperwork, or just verify the standing of your mortgage, it’s all proper at your fingertips.

To get began, merely head over to their web site and click on on “Discover a mortgage officer.” From there, you’ll be capable to enter a person’s title or search by location.

As soon as you discover the department/particular person you’re on the lookout for, you may apply instantly on-line from their webpage.

Their digital mortgage is powered by SimpleNexus, a frontrunner within the mortgage fintech area.

Whereas many of the mortgage course of will be accomplished electronically, it may be doable to finish duties in individual as properly in the event you dwell close to a department.

They’ve received about 50 bodily department areas scattered throughout america.

Mortgage Packages Supplied by Highlands Residential Mortgage

  • House buy loans
  • House renovation loans
  • Refinance loans: price and time period, money out, and streamline choices
  • Conforming loans backed by Fannie Mae and Freddie Mac
  • FHA loans
  • VA loans
  • USDA loans
  • Fastened-rate loans in a wide range of mortgage phrases

Highlands Residential gives all the foremost mortgage applications you possibly can consider, whether or not it’s a house buy mortgage, refinance mortgage, or renovation mortgage.

I consider in addition they provide development loans, although they aren’t explicitly listed on their web site.

You may get a mortgage backed by Fannie Mae or Freddie Mac, or a government-backed mortgage comparable to an FHA mortgage, VA mortgage, or USDA mortgage.

It’s unclear if jumbo loans are provided, although there’s a good probability they’re. However you’ll have to inquire with a mortgage officer to search out out.

They’ve primarily provided fixed-rate mortgages in numerous mortgage phrases over the previous a number of years, however may provide adjustable-rate mortgages going ahead.

All in all, most debtors ought to discover what they’re on the lookout for by way of mortgage choice.

Highlands Residential Mortgage Charges

They don’t seem to record their mortgage charges or lender charges on their web site, so we’re at midnight in relation to pricing.

Nevertheless, that doesn’t imply they aren’t competitively priced relative to different banks and lenders on the market.

However do take the time to get a mortgage price quote earlier than continuing to a proper mortgage software to make sure you’re proud of their charges/charges.

Additionally pay attention to any lender charges charged, comparable to a mortgage origination charge, processing/underwriting charges, and so forth.

The one actual trace we now have concerning their pricing comes from their wonderful buyer opinions. They in all probability wouldn’t be rated so extremely if pricing wasn’t nice.

Nonetheless, put within the time to assemble a number of quotes from totally different banks, lenders, and mortgage brokers to make certain.

Highlands Residential Mortgage Evaluations

Highlands Residential Mortgage comes very extremely rated, with wonderful opinions throughout all the foremost scores web sites.

They’ve a brilliant spectacular 4.92-star score out of a doable 5 on Expertise.com from almost 42,000 buyer opinions.

Take into account filtering by mortgage officer if you wish to discover a standout worker on the firm.

On Zillow, they’ve a actually near-perfect 4.99 star score out of a doable 5 from almost 600 buyer opinions.

A superb chunk of these opinions point out that the shopper obtained an rate of interest that was decrease than anticipated. In order that’s excellent news pricing-wise.

Moreover, they’ve received a 4.9-star score from over 1,600 Google opinions, one other signal of their constant buyer satisfaction.

To sum issues up, Highlands Residential Mortgage seems to be a really well-liked mortgage lender that excels in each dwelling buy lending and refinancing.

This implies they might be a strong alternative whether or not you’re a brand new dwelling purchaser or an current house owner seeking to faucet fairness or swap mortgage applications.

The one massive query mark is pricing, which isn’t available on their web site.

Highlands Residential Mortgage Professionals and Cons

The Good Stuff

  • Can apply for a house mortgage on-line or by way of smartphone in minutes
  • Their mortgage course of is digital and principally paperless
  • Bodily department areas in lots of states the place they’re licensed
  • Loads of mortgage applications to select from
  • Quick flip occasions due to in-house mortgage processing/underwriting/closing
  • Wonderful opinions from tens of 1000’s of previous clients
  • Free smartphone app

The Possibly Not

  • Don’t publicize mortgage charges or lender charges
  • Mortgage could also be transferred to a third-party mortgage servicer after closing

(picture: caroline legg)

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